Transparency first

Cookies and Complaints

How we use cookies, and how to contact us if you have feedback or need to raise a concern.

Cookie Policy - LetsLoseWeight.co.uk

  1. What Are Cookies - Cookies are small text files stored on your device.
  2. Cookies We Use - Essential cookies, analytics cookies, and affiliate tracking cookies.
  3. Managing Cookies - You can manage cookies via browser settings or our cookie banner.
  4. Third Parties - Some cookies are set by third-party services.
  5. More Information - For more information visit www.allaboutcookies.org.

Complaints

Complaints Policy - LetsLoseWeight.co.uk

  1. Scope - This policy applies to complaints about our website content and comparisons only. Should you believe the information being provided is not correct or the pharmacy is not providing the service at the prices being highlighted, please go to point 3.
  2. Exclusions - We do not handle complaints about medical advice, prescriptions, or pharmacy services. Complaints that are directed at the pharmacy must be submitted to the pharmacy according to their complaints procedure.
  3. How to Complain - Email support@letsloseweight.co.uk with details.
  4. Process - We will acknowledge an issue within 5 working days and aim to resolve within 20 working days.

You can also reach us via the Contact Us page.